Elmec heaters and controllers Terms & Conditions of Sale

Acceptance of order :
  1. All orders are accepted in accordance with the terms and conditions here in specified, unless otherwise noted by purchaser within five working days of date of receipt.
  2. For all purchase order received by Elmec Heaters & Controllers are not subject to cancellation or modification except upon written approval by Elmec Heaters & Controllers and shall be subject to cancellation charges as determined by Elmec.
Cancellation charges :

Cancellation charges depend upon the portion of the products completed at the time of such cancellation. The buyer shall pay the cancellation charges estimated by Elmec Heaters & Controllers.

Delivery :

Delivery dates are approximate and are based upon prompt receipt of all necessary information from purchaser (i.e. Purchase order, Advance payment, clarifications, samples, drawings, point of delivery etc…) FOB Chennai. Risk of loss shall pass to Buyers on delivery at the FOB Point. Elmec Heaters & Controllers shall prepay freight, and select the means of transportation unless buyers provide specific written instruction other wise with Buyer order. Elmec Heaters & Controllers shall not be responsible for delivery of any quantities for which Buyer has not given shipping instructions.

Engineering Charges:

On complex heating of control systems an engineering charges may be applied to the first order only. Engineering charges may not be applied if similar items are ordered again. This charge is not subject to discount.


Elmec Heaters & Controllers Shall not be liable for delay in delivery or for failure to manufacture or supply of products in the event of: Act of God, war riot, fire, explosion, Accident, Flood, sabotage, Lack of adequate, power, fuel, labour, raw materials, transportation facilities, compliance with governmental requirements, breakage or failure of machines, testing instruments or any other events whether or not of the class or kind enumerated herein beyond the control of such party or in event of labour or trouble, strike, lockout. Which event makes impracticable the manufacture, transportation, sale, purchase, acceptance, use or resale of products or a material upon which the manufacture of product dependent.

If Elmec Heaters & Controllers determines that product or any materials used for manufacturing the products of any quantity directly or indirectly is hindered, Limited or made impracticable to manufacture obtain or purchase, Elmec Heaters & Controllers may allocate its available supply of products or such material (without obligation to acquire other supplies of any such products or materials) among itself and its purchase on such basis as Elmec Heaters & Controllers determines to be equitable without liability for any failure of performance, which may result there from.

Deliveries not made by reason of this section shall be cancelled without liability, but this agreement and/or order shall other wise remain unaffected. No claim is allowed for the failure, damaged or broken product due to transportation, mishandling, installation of products and No claim is allowed for the loss of any kind due to installation or failure of the products. Elmec Heaters & Controllers shall not be responsible for loss of any kind arises due to delayed delivery of products and no` claim is allowed under this section. In no event shall Elmec Heaters & Controllers be liable for indirect, special, incidental, or consequential damages.

Indemnity and Subrogation Waiver

Purchaser agrees to indemnify and hold Elmec Heaters & Controllers harmless with respect to any third party claim for personal injury (or death), property damages are other loss which claim are based upon defective or allegedly defective design, material or work man ship furnished by Elmec. Purchaser represents that any liability insurance policies which purchaser may have provide that subrogation rights against suppliers such as ELMEC HEATERS & CONTROLLERS are waived.

Patent Rights :

To the extent that Elmec Heaters & Controllers develops a new process while designing a new product on behalf of purchaser, the rights to the new process and or product including patent rights shall remain with ELMEC.

Credit Conditions :

Credit Shipments on an open account basis will be made to approved customers who maintain good credit standing.

  1. Purchasers, whose credit has not been approved, must submit names, address and telephone numbers of three industrial or commercial credit references.
  2. Shipments of standard products to non-approved purchaser will be shipped on COD Basis.
  3. Orders for special or non-standard products from Non -approved customers as must be accompanied with cash or D.D in advance payment.
Prototypes and Samples :

If Elmec Heaters & Controllers delivers a product to the purchaser designated as sample or prototype no warranties or guarantee or suitability or fitness of particular purpose or merchantability are made with respect to such prototype or sample. Purchaser shall have the sole responsibility to test the sample or prototypes prior to acceptance and/or usability of sample in to end-use applications. If Elmec Heaters & Controllers Manufacture a product based on a sample or prototype design approved by the purchaser may differ in assembly methods and materials from the sample or prototype. Buyers therefore shall have the duty and sole responsibility for testing and acceptance of products, which are based on prototype or sample design.

Quantity and Weights :

Variation in Quantity and Weight: When Industrial Heaters heating systems controllers and sensors are manufactured to specific order. It is necessary to allow for losses in production and for this reason we reserve the right to ship as stated below.

Ordered Shipping variations:

  1. 1 - 9 units ± 1 Units
  2. 10 - 100 units ± 10%
  3. 10 and over ± 5%


Products shall not be returned to Elmec Heaters & Controllers without Prior approval from Elmec. Elmec Heaters & Controllers will find the actual cause for return and If the products returned due to manufacturing defect Elmec Heaters & Controllers will decide whether to replace or repair the products, if the products is not subject to Elmec Heaters & Controllers warranty Buyer has to bear the cost of replacements or repair all return must be shipped freight prepaid.

Tooling and Wood Patterns :

All tooling and wood patterns are property of Elmec. Elmec Heaters & Controllers will accept purchase's special tooling and patterns if sent freight prepaid. Buyer has to bear the cost of tooling and wood pattern if the cost exceeds reasonable amount.

Elmec Heaters & Controllers will maintain the tooling exercising reasonable care in order to produce Buyers product. Elmec Heaters & Controllers shall not be liable for loss or damage to purchaser's property in its possession.

Warranty :

Elmec Heaters & Controllers warrants products against manufacturing defects (specifications, workman ship) for one year from the date of delivery. Provided such products properly installed used and maintained. Elmec Heaters & Controllers does not warrant any product against damage from corrosion, Contamination, improper application and specification or wear and tear. The selection application of heaters and controls are the purchaser sole responsibility. Since Elmec Heaters & Controllers have no control over the application of its own products, Elmec Heaters & Controllers cannot guarantee against burn -out. This warranty is applicable to any party uses the Elmec Heaters & Controllers products during the period of warranty. Elmec Heaters & Controllers shall not be liable for damages or any kind of losses resulting from the use or installation of products during the period of warranty and no claim is allowed from the user of product due to such losses. If product fails during the warranty period repair or replacement will be done at Elmec Heaters & Controllers option, without any additional charges. Buyer or user should notify to Elmec Heaters & Controllers within 30 days from the date of failure of the products. THE FOREGOING WARRANTY IS INLIEU OF ALL OF THE WARRANTIES EXPRESS OR IMPLIED, ELMEC HEATERS & CONTROLLERSWILL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, OR INDIRECT, INCIDENTAL DAMAGES. RESULTING FROM ITS BREACH OF THE FOREGOING WARRANTY. ELMEC HEATERS & CONTROLLERSSHALL NOT BE LIABLE FOR AND BUYER AND ANY OTHER PERSON OR ENTITY TO WHOM PRODUCTS ARE TRANSFERRED DURING THE PERIOD OF THIS WARRANTY ASSUMES RESPOSIBILITY FOR, ALL PERSONAL INJURY AND PROPERTY DAMAGE RESULTING FROM OR RELATED TO THE HANDLING, POSSESSION OR USE OF PRODUCTS AND PRODUCTS MANUFACTURED AND SOLD BY ELMEC.

Elmec Heaters & Controllers are not responsible for typographical errors.



All content provided on this Website is protected by copyright, trademark and other applicable intellectual property and proprietary rights laws. This Website is owned, controlled, and/or licensed by Elmec Heaters.

Copyright©2001 Elmec Heaters & Controllers. All rights reserved.


By accessing or using our Website, you acknowledge that you have read, understand and agree to be bound by these terms and conditions. Except as specifically stated, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form without Elmec Heaters & Controllers' prior written permission. You also may not, without our permission, duplicate any material contained on our Website or any other server. Permission is granted for you to make a single copy of documents published by Elmec Heaters & Controllers on our Website solely for informational and non-commercial use within your organization provided that you keep intact all copyright and other proprietary notices. No other use of the information provided is authorized.

Taxes, Packing and forwarding charges

Taxes, Packing and forwarding charges extra. Price does not include all these charges. Buyer's has to bear, any increase in packing and forwarding, Governmental charges taxes and duties. During the course of transaction

Miscellaneous :

All dispute are subject to the jurisdiction of High Court of Chennai, INDIA only. Elmec Heaters & Controllers always consider that all the transactions between the Buyers are executed only under full agreement and understanding of the terms and conditions by the Buyer. Any terms and conditions, received during the course of dealing through Buyer purchase order, Shipping documents or by any other form will not add cancel or modify the terms and conditions of Elmec, unless otherwise agreed to in writing by Elmec Heaters & Controllers and no modification shall be effected by acknowledgement or acceptance of purchase order.

Order Changes :

If Purchaser wants to change in quantity, drawings, designs or specification for the products to manufacture they must give written notice to Elmec Heaters & Controllers to amend the changes in product after receipt of such notice, Elmec Heaters & Controllers will inform to purchaser of any revised Price, delivery schedule etc. All the changes requested by the purchaser should notify Elmec Heaters & Controllers well before the commencement of the manufacture of the product. Buyers are sole responsible for any loss or any direct indirect expenses arrived due to any changes in the products. Production error as a result of verbal orders will be charged to the purchaser.

Payment Terms :
  1. Payment has to be made in T/T or D/D
  2. 100% against Proforma Invoice (or)
  3. 40% Advance Balance (or) against Proforma Invoice (or) through Bank as agreed by Elmec Heaters & Controllers.
  4. 30 days upon approved credit. Price and discount are subject to change without notice.
  5. All quotations are valid for 30 days unless otherwise stated
Pricing :

Prices, discount, delivery and designs are subject to change without notice. Elmec Heaters & Controllers shall have the right to revise discount, Prices, point of delivery, service allowance or terms of payment at any point of time during the course of transaction. If buyer restricts any revision desired by Elmec, Elmec Heaters & Controllers shall have the right to terminate this order by notice to buyers, suspend deliveries. Any delivery suspended under this section shall be cancelled without liability.

Use of our website is at your own risk

Elmec Heaters & Controllers assumes no responsibility for the accuracy of the information contained on the Website. All information published on this Website is provided "AS IS" and is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchant ability, fitness for a particular purpose, or non-infringement.


Elmec Heaters & Heaters may also make improvements and/or changes in the products and/or the programs described in this Website at any time without notice.


Elmec Heaters may provide hyperlinks or pointers to other Websites maintained by third parties. The linked sites are not under the control of Elmec Heaters & Controllers and Elmec Heaters & Controllers is not responsible for the contents of any third party site, links contained in any third party site, or any changes or updates to such sites. The links to any such third party web sites are provided for only as a convenience, and the inclusion of any link does not imply that Elmec Heaters & Controllers endorses, authorizes or sponsors any such site or that we are affiliated with such third party. The use of any such third party link is done so entirely at your own risk.


Elmec Heaters & Controllers is a privacy conscious organization and is strongly committed to your right to privacy. Elmec Heaters & Controllers only uses personally identifiable information you provide for record-keeping purposes or to respond to your requests. Elmec Heaters & Controllers will not sell, or share this information with any other organization, except in the limited circumstance of forwarding contact information to the local agent of Elmec Heaters & Controllers. Your personal information will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law.

Elmec Heaters & Controllers may use "cookies" to store pieces of information that are transferred to your computer's hard drive for record-keeping purposes. The use of cookies is to make your usage of our Website easier and faster. These cookies are used to identify visitors when they return to our Website so you need only log in once. Elmec Heaters & Controllers does not use cookies to retrieve information from your computer that was not originally sent in the cookie, and we do not use information transferred through cookies for any promotional or marketing purposes. Cookies are used to track usage patterns in order to improve the usefulness and effectiveness of our Website. This information is not shared or sold to any third parties whatsoever.

Elmec Heaters & Controllers has technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. Our personnel who have access to the data have been trained to maintain the confidentiality of such information. As part of our commitment to privacy, Elmec Heaters & Controllers believes that the responsible use of personal information collected on its Website is critical to its business objectives and reputation. By using this site, you acknowledge your agreement with the Elmec Heaters & Controllers Privacy Policy. We reserve the right, at our discretion, to change, modify and/or remove portions of this policy at any time. Your continued use of this Website following changes to these terms means you accept those changes